Terms and Conditions

Last updated: July 17, 2025

By accessing or using hookabh.com (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, do not use the Site.

1. General Information

  • Site Owner: HookaBH (referred to as “we”, “us”, or “our”)

  • Services Provided: Sale of hookahs, accessories, and related products.

  • User Eligibility: You must be at least 18 years old to access or purchase from this Site.

2. Account Registration

To make purchases, you must register and create an account:

  • You agree to provide accurate, complete, and current information.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately if you suspect any unauthorized use of your account.

3. Use of the Site

  • You agree to use the Site only for lawful purposes and in a manner that does not infringe on others’ rights or restrict the use of the Site.

  • You may not engage in any activity that could harm the functionality of the Site or its services, including hacking, transmitting viruses, or overloading servers.

4. Product Information and Pricing

  • We strive for accurate product listings, but errors may occur. If a product price or description is incorrect, we reserve the right to cancel or adjust the order.

  • All prices on the Site are in Bahraini Dinar (BHD) unless otherwise specified.

  • We may update product prices, availability, and descriptions at any time without notice.

5. Orders and Payment

  • When placing an order, you agree to pay the listed price for the products and any applicable shipping fees.

  • Payment is processed securely through our third-party payment gateways (e.g., Stripe, PayPal).

  • We reserve the right to refuse or cancel orders at our discretion, including if a payment is declined or suspected fraud is detected.

6. Shipping and Delivery

  • We offer shipping within Bahrain and select regions. Shipping fees are calculated based on the delivery address and product weight.

  • Delivery times vary based on location and courier availability. We are not responsible for delays caused by third-party carriers or customs.

  • You will receive an email confirmation with tracking information once your order ships.

7. Returns and Exchanges

  • Please refer to our Return & Exchange Policy for information on how to return or exchange products.

  • Damaged, defective, or incorrect products will be addressed according to our policy and may qualify for a replacement or refund.

8. Intellectual Property

  • All content on the Site, including text, images, logos, and graphics, is the property of HookaBH or its licensors and is protected by copyright and trademark laws.

  • You may not use, copy, or distribute any content from the Site without express permission from us.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

  • Our total liability for any claims arising from your use of the Site is limited to the amount you paid for the products in the order.

10. Indemnification

You agree to indemnify, defend, and hold harmless HookaBH, its affiliates, and partners from any claims, losses, or damages (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights.

11. Privacy

  • We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

12. Modifications

  • We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date will be revised.

13. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Bahrain. Any disputes shall be resolved in the competent courts of Bahrain.

14. Contact Us

For any questions or concerns, please contact us at:

  • Email: support@hookabh.com

  • Phone: [Your contact number]

  • Address: [Your physical address, if applicable]